FREE WORLDWIDE EXPRESS SHIPPING & RETURNS FOR ALL ORDERS OVER 600€
For all orders of less than those mentioned above, shipping costs will be:
(i) 17,00 Euros in Italy and the EU
(ii) 49,50 Euros in the other destinations worldwide.
In any case, the shipping costs will be calculated and displayed in the summary of the order prior to its transmission to the Seller.
Returns for in stock items are always free of charge!
Delivery of the products purchased on www.orazioluciano.com usually occurs within 5 working days in Italy and the EU and within 8 working days in all other destinations.
We don’t do deliveries in the territory of Russian Federation.
Right of Withdrawal for MTO (Made to Order) Items
MADE TO ORDER Items, mentioned as "MTO" on the Product Page or in the shop in general - are produced especially for you and they cannot be returned and therefore we cannot refund you a MTO order.
If you have any questions please reach out to our customer service at any time: firstname.lastname@example.org – we are happy to assist.
We will ship the product(s) in your order via DHL® courier to your delivery address. The courier will require a signature from you (or an adult authorized by you) upon receipt of the products. Please note that we will not deliver products to PO boxes, and we will only deliver on normal working days/hours (not on weekends or public holidays).
You may check the progress of your order by following the link in your confirmation email or by going to the ORDER HISTORY section in the MY ACCOUNT area of our website, where you will be automatically redirected to the DHL website.
Delivery times are subject to delays in the event of festivities; couriers do not effectuate deliveries on the days of 25/12, 26/12, 01/01 or at weekends.
For orders placed with payment by credit card one working day must be added to the usual delivery times by reason of the usual administrative control procedures.
For orders of less than 800,00 Euros (including shipping costs) to be delivered in the territory of the United States, import duties will be free.